Consular Assistance
If you are an Australian in urgent need of assistance:
If you require immediate assistance, you can call the Australian Embassy during business hours on +962 6 580 7000, or after hours by calling the Consular Emergency Centre in Canberra on on +61 2 6261 3305 (from overseas) or 1300 555 135 (within Australia).
Assisting Australians overseas
The Consular Services Charter outlines the consular services and assistance provided by the Australian Government. There are circumstances in which our ability to provide assistance is limited. You can also read the Consular Services Charter in Arabic.
For information about collecting your personal information please read the Consular Privacy Collection Statement.
Consular Section Opening Hours
The Embassy is open from 8.00 am to 4.30 pm Sunday to Thursday.
Australians can no longer register their travel
Smartraveller has the latest travel advice so you can be informed and prepared for overseas travel.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.
You can also find the most up to date travel advice for Jordan on Jordan Travel Advice & Safety | Smartraveller.
Australian Elections
For current information about Australian elections, enrolment and voting options while overseas, visit the Australian Electoral Commission (AEC) website or contact the AEC via email ([email protected]) or by calling +61 2 6160 2600 (note: international call charges apply).
Australian Visas and Citizenship applications
The Consular Services Section does not accept or process applications for visas for entry to Australia, or applications for Australian citizenship. Refer to the Department of Home Affairs website for further information regarding these services.
In a crisis
- Prioritise your safety, monitor developments and follow the advice of local authorities.
- Keep in contact with family and friends to let them know you are safe.
- Check with your airlines and/or travel providers to find out if your travel is affected.