Australian Embassy
Hashemite Kingdom of Jordan

Visas, Immigration and Citizenship

Welcome to the website of the Visa Office of the Australian Embassy in Jordan 

Australian flag
Photo: Tourism Australia

We are an overseas office of the Department of Home Affairs. Our office manages visa and citizenship services to Australia for residents of Jordan, Syria and Iraq.

Every nationality passport except for Australian or New Zealand citizens will need to obtain a visa prior to travelling to Australia. This website provides information on visa and citizenship services provided by our office in Jordan.

For further information about all Australian visas, including visas processed in Australia, please visit our Department’s website at http://www.homeaffairs.gov.au/.

For information on citizenship-by-descent applications, please see http://www.homeaffairs.gov.au/Trav/Citi/pathways-processes/application-options/descent.

What’s New?

In line with its continuing business process improvement initiatives and the benefits of online services, the Department of Home Affairs aims to streamline visa lodgement processes by mandating online lodgement of Partner, Prospective Marriage and Transit visa applications. Therefore, from 1 July 2018, applications for the following visas must be lodged online, via ImmiAccount:

  • Partner (subclass 309/100 and 820/801)
  • Prospective Marriage (subclass 300)
  • Transit (subclass771)

ImmiAccount must be used to lodge an application and submit supporting documents online.

Please note that the above changes do not affect Partner and Prospective Marriage visa applications lodged before 1 July 2018. If an applicant applies for a Prospective Marriage, Partner visa or Transit visa application on or after 1 July 2018, they will need to lodge online.

For any further information, please visit https://www.homeaffairs.gov.au/News/Pages/changes-to-lodgement-methods-for-family-stream.aspx.

Which Visa Should I Apply For?

If you have any queries about the type of visa you should apply for, the Visa Finder can help you find the Australian visa most likely to meet your specific circumstances.

For the full range of visa options along with checklists and information relating to each visa category, please visit http://www.homeaffairs.gov.au/Trav/Visa-1.

How Do I Apply For a Visa?

The quickest and easiest way to apply for a visa is to apply online using ImmiAccount. Using ImmiAccount will ensure you receive a decision faster than submitting a paper application. Payment for your visa application can also be made through ImmiAccount. The benefits are described at https://www.homeaffairs.gov.au/trav/visa/immi.

The Department of Home Affairs is gradually moving all of its visa products to online lodgement only. Paper applications may no longer be accepted for some visa types.   

If you apply on paper, you must use the correct and most current form to apply for your visa. You must certify and copy all of your documents before submitting them with your paper application. All forms and booklets can be downloaded as PDF files from Departmental Forms.

Paper applications for certain visa types can be lodged through the Australian Visa Application Centre (AVAC).  For certain visa applications, you may also be directed to have biometrics taken at the AVAC. Further information on the AVAC, including which visa types allow paper-based applications, is available at https://au.tlscontact.com/.

Paper applications made by persons residing in Jordan are not accepted by the Australian Embassy in Amman. 

Important Information When Applying For Visas

To ensure speedy processing of your application, complete all of the information in your application form, and submit all of the required documentation.

You should not book flights or make travel commitments until you have a visa to travel to Australia. The Department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful. 

Your Australian visa application could take longer if you need character or health checks (including chest x-rays), if you need to provide more information, or if your application is incomplete.

You must be truthful in any application you make with the Department. An application for a visa may be refused if false or misleading information or bogus documents have been supplied. Providing a bogus document or false and misleading information in relation to an Australian visa application may result in you being prevented from being granted a visa to Australia for a number of years. For more information please see https://www.homeaffairs.gov.au/trav/life/publ.

How to Pay

Payment for online applications can be made through ImmiAccount

If you cannot apply online AND your paper application form is being sent to an Office located inside Australia, then the preferred payment method is to pay online using ImmiAccount. You can pay online for paper applications using the Pre-pay Paper Service option within the Manage Payments section in ImmiAccount. A copy of the receipt should be attached to your application when it is lodged with the Department.

Acceptable payment methods in ImmiAccount are:

  • MasterCard (including Debit MasterCard)
  • VISA (including VISA Debit Card)
  • American Express
  • Diners Club
  • JCB
  • China UnionPay
  • pre-paid credit cards
  • PayPal

A surcharge can apply to transactions made using a credit card or PayPal.

Processing Times – Other Applications

For processing times for other visa classes/categories, please see Global Service Standards.

Migration Fraud – Visa Scams

The Australian Embassy Amman is aware of several email scams targeting Syrian, Iraqi and Jordanian nationals, in addition to nationals from other countries. For more information regarding visa scams, please click here

Translation Services 

Translation offices and related companies are entitled to charge you a fee to assist with completing your application form. Please consider if you think the sum of money you are being requested to pay to complete your application form and any other services is reasonable.

Please be wary of companies that make unrealistic claims – “Your application cannot be refused for any reason”, “If we assist with your forms, you have a higher chance of success”, “If you do not pay me this additional money, you will be refused from entering Australia forever”.

Client Service Feedback and Suggestions

We value your feedback. Your compliments, complaints or suggestions provide the department with information to help improve the quality of our services. If you have any feedback and suggestions please visit Client Feedback.

Contact Us

For post-lodgement enquiries about visas, migration and citizenship currently processed in Amman, contact the Home Affairs team in Amman by emailing immigration.amman@dfat.gov.au.