Australian Embassy
Hashemite Kingdom of Jordan

Visas, Immigration and Citizenship


**Important – travel advice for foreign nationals seeking to visit Australia**


In response to COVID-19, also known as Coronavirus, the Australian Government has announced a number of border control measures,  which are reviewed and updated regularly.  For the latest information please click on the link below: 




Please note that all foreign nationals need to obtain a visa prior to travelling to Australia. 

You should not book flights or make travel commitments for Australia until you have been granted a visa to travel.

The Visa Finder provides information on different visa options for Australia, eligibility, and a step by step guide to the application process. If you decide you want professional help with your application, you can consider using a registered migration agent.

ImmiAccount is your online gateway to the Department and provides many online service options including: lodging online applications; making payments; updating your details or circumstances; uploading documents and tracking the progress of your application.  Priority processing is given to applications lodged online through ImmiAccount.  Indicative visa processing timeframes are available here

If you have any enquiries regarding an application, please use the Department of Home Affairs website, where you can obtain further information relating to:

  • Australian Visa Application Centres
  • biometric collection (applicable to certain countries only)
  • panel physicians for health assessments (if applicable)
  • payment methods and
  • police checks (if applicable)
  • how to make general client enquiries with the relevant visa processing office (online enquiry form)

 Refugee and Global Special Humanitarian visa applicants

 Information about these visas can be found here


For any pre-lodgement visa or citizenship enquiries, please visit the Department of Home Affairs website. If you still have further questions or require more information, contact the Global Service Centre on +61 2 6196 0196, Monday to Friday 09:00am to 5:00pm (Amman local time). The service can be accessed by Voice Over Internet Protocol (VOIP) and callers can access Translating and Interpreting Service support.