Australian Embassy
Hashemite Kingdom of Jordan

Appointment System

Introduction of Appointment System for Consular & Passport Services

From 1 July 2013 the Consular & Passports Section will provide passport and notarial services to clients by appointment only, Sunday through Thursday between the hours of 9:00am to 1.00pm. The only exceptions are on the public holidays listed on the home page of this website.

Australian citizens and permanent residents requiring emergency consular assistance can contact or attend the Embassy at any time between the hours of 8.00am to 4.00pm, Sunday to Thursday, or outside of these hours by contacting the Department of Foreign Affairs & Trade consular duty officer (24 hours) in Australia on +61 2 6261 3305.

Contact us for an appointment

For enquiries regarding Consular & Passport services and making an appointment, please contact us on +962 6 580 7000 between 09:00a.m. and 3:30p.m. Sunday through Thursday or e-mail us at

Consular & Passport Services

The Consular & Passport Section provides information and assistance to Australian citizens in Jordan. These services include new passport applications and renewals; notarials, and affadavits.

To be permitted entry into the consular section for routine (non-emergency) services, you must make an appointment. Please note that if you do not have an appointment or if the particular service you need does not require a personal appearance at the Embassy, you will be instructed by the Embassy security services to contact us by telephone or e-mail in the first instance.

Notarial services

Notarial services are available to all Australian citizens and to foreign nationals for documents to be used in Australia and Jordan. The Consular Section can perform various notarial services, including the administration of an oath, affidavits, and powers of attorney.

Important Note:

To have a document notarized, you must come in person with the following:
1. Valid passport or identification card
2. The document(s) to be notarized. Please DO NOT SIGN the document(s) until you are asked to do so in front of a consular officer.
3. Fees (Jordanian Dinars only accepted)

Security Notice

Visitors to the Australian Embassy must pass through security checkpoints, including walk-through-metal-detectors (WTMD) similar to visiting an airport. It may also be necessary to undergo additional screening, to include hand-held metal detectors and pat-down inspections. Both male and female guards are present. Prior to passing through the WTMD you must remove all metal items, including jewellery, coins, watches and belt buckles. Electronic devices such as mobile phones will not be permitted into the Embassy. Your visit to the Consular & Passport Section will be much easier and faster if you leave these items at home or in the car, so that you can proceed through security with the minimum disturbance.